Service Delivery Leader Korea
careers
Req #: 28965
Type: Regular Full-Time
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Overview: SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. Responsibilities: Service Delivery Leader (Korea) Contract Type: Full-Time | Location: Seoul, Korea Working Model: Hybrid (1 time per week WFH) Do you have the vision and leadership to drive end‑to‑end cloud service delivery and elevate operational excellence across Korea? We are looking for Korea Service Delivery Leader who is responsible for overall cloud service delivery, operational excellence, and service governance across Microsoft 365, Azure, AWS, and other cloud platforms. This role leads service strategy, customer delivery, and APAC alignment to ensure high‑quality, scalable, and profitable services in the Korea market. Cloud Service Delivery & Operations * Own end-to-end delivery and operational management of customer cloud services * Ensure service quality across Microsoft 365, Azure, AWS, and other customer cloud platforms * Drive continuous service quality improvement and operational efficiency Project Management (PM / PMO) * Lead customer projects as Project Manager (PM) or PMO * Govern and deliver key initiatives including Microsoft 365, Azure, AWS, and other customer cloud platforms Service Strategy, Portfolio & Financial Management * Own the Korea service portfolio, including service planning, budgeting, forecasting, and KPI management * Partner with APAC service leadership to align on service strategy, priorities, and execution APAC & Global Stakeholder Management * Act as the primary Korea service leader interface with APAC service teams * Lead regular executive reviews with APAC on service performance, revenue, pipeline, and strategic service programs Qualifications: Qualifications * Bachelor's degree or higher * Relevant experience (technical background in M365, Azure, or AWS) * PM/PL experience * Fluent in English (MUST)
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