Service Coordination & Operations Specialist
US-FL-Jupiter
Aquafinity
Req #: 10795
Type: Full-Time
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Overview: Now Hiring: Service Coordination & Operations Specialist Location: Jupiter, FLPay: $28.00-$32.00 per hourSchedule: Full-Time Support the Engine Behind Service Operations Aquafinity is seeking a Service Coordination & Operations Specialist to help keep our service operations organized, efficient, and moving forward. While our technicians work in the field, this role ensures the processes behind quoting, scheduling, and service coordination run smoothly. Aquafinity provides service and support for commercial aquatic facilities across North America, the Caribbean, and the Pacific Rim, which means our internal operations team plays a critical role in keeping projects moving and customers supported. If you enjoy coordinating workflows, managing multiple priorities, and supporting service teams in a fast-paced environment, this role offers an opportunity to grow within a dynamic operations team. Why Join Aquafinity * Competitive hourly pay between $28-$32 based on experience * Comprehensive benefits including medical, dental, and 401(k) with company match * Supportive and collaborative operations team * Opportunities to improve processes and contribute operational ideas * Career growth potential within a growing service organization Key Responsibilities * Manage and maintain the service workflow pipeline to ensure timely progress on service requests * Review and assist with RFQs submitted by technicians, service staff, and sales teams * Prepare and support service quotes and monitoring proposals to ensure accurate scope and pricing * Track opportunities from initial RFQ through approval and scheduling * Provide service scheduling assistance during peak demand periods * Support service documentation, work order tracking, and billing coordination * Work with Technical Operations teams to align quotes with service scope and technical requirements * Help identify opportunities to improve service processes and operational efficiency * Assist with administrative and operational tasks within the service department as needed Qualifications * 2-3 years of experience in service coordination, operations support, quoting, or project administration * Strong organizational and multitasking skills in a fast-paced environment * Ability to track multiple service requests and maintain workflow visibility * Detail-oriented with a focus on accuracy and follow-through * Effective communicator comfortable working with field technicians and internal teams * Familiarity with service management, scheduling, or project tracking systems preferred * Proficiency with Microsoft Office tools including Excel and Word Education * High school diploma or GED required * Associate degree or coursework in business, operations, or project coordination preferred Work Environment * Office-based role supporting field service operations * Fast-paced environment coordinating multiple service requests and internal teams * Collaborative team structure with opportunities to contribute to operational improvements Join Aquafinity and help keep our service operations running smoothly while supporting teams across North America and beyond. Apply today to be part of a growing organization focused on operational excellence.
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