Service Center Support Representative
US-TX-Houston
NationalAlamo US
Req #: 517058
Type: Regular Full-Time
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Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. Enterprise Mobility has an exciting opportunity for a Full Time Service Center Support Representative This position will ensure timely management of the parts process. Tasks include: part ordering/receiving, communication with Tulsa Shared Services, management of inventory for two maintain facilities, vendor management, cost savings, lot organization, and more. This is a great opportunity to make an impact on our business through this key operational role. The ideal candidate works well both independently and on a team, has a strong attention to detail, is well organized, possesses strong communication and follow-up skills, ability to thrive in a fast passed environment, and has a proven record of cost savings. Our Service Center Support Represenative earns $19 / hour - $25 / hr depending on experience Must be able to work the following schedule: Monday- Friday 7:00 AM- 4:00 PM This position is located at: 8601 Panair, Houston, TX 77061 We offer: * Paid time off * Employee rental car discounts * Retirement savings plan including 401k with matching profit sharing * Health Insurance * Life Insurance * Dental Insurance * Vision Insurance * Training and development Responsibilities: We are hiring now for immediate openings. Responsibilities include: * Review incoming work orders * Generate all maintenance related purchase order (PO) requests * Process all maintenance-related invoices for payment; all maintenance related copying, filing and record keeping * Maintain parts inventory within guidelines * Negotiate best pricing and shipping times with vendors, maintaining data * Maintain computer databases of inventory * Pull all parts requested for installs and services * Tag all parts for stock and dispatch * Check on delivery statuses and update technicians and management * Answer telephone calls/return messages promptly and courteously * Monitor vehicles on lot and in outside repair shops and body shops for timely repair completion and return * Conduct damage history research for turn-back vehicles * Maintain daily, weekly and monthly maintenance reports and logs * Data entry of all maintenance related vehicle movement * Must be able and willing to undergo moderate physical activity which requires handling of objects up to 50 pounds with long periods of standing and walking * Other duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications: * Must be at least 18 years of age * Must have a valid driver's license with a good driving record, with no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment) * No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) * Parts knowledge preferred * Must have excellent verbal, computer, data entry and typing skills * Must have the ability to accurately input and document parts purchasing in the computer system * Must be able to read, write, speak, and understand English * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must be willing to undergo moderate physical activity which requires handling of objects up to 20 pounds with long periods of standing and walking * Apart from religious observation, must be able to work the following schedule(s): Monday through Friday 7a-4p.
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