Service BDC Agent - Ira Subaru
US-MA-Danvers
external
Req #: 34119
Type: Regular Full-Time
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Overview: Ira Subaru is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our Service team. In addition to competitive pay we offer our associates the following benefits: * Health Insurance * Dental insurance * Vision, Life, Disability insurance * 401(k) plan with company match * Paid vacation * Employee Stock Purchase Plan * Employee Vehicle Purchase Program * Professional work environment, with job training and advancement opportunities Responsibilities: * Receive inbound service calls * Contact present customers (phone, email) to maintain and improve customer loyalty * Develop pipeline of service opportunity leads through networking, cold calling, and referrals * Work with service and sales department to increase service traffic * Stay up to date on active service specials and ongoing Toyota manufacture recalls * Properly inform and advise customers on what to expect with their service appointments * Outstanding Customer Service Qualifications: * Auto dealership Internet or Business Development Center (BDC) experience is a plus! * Superior communication and customer service skills * Solid working knowledge of the Internet * Maintaining a positive, can-do attitude * High School Diploma or equivalent Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit www.group1auto.com. Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer.
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