Server- Sports Bar- Full Time
US-IN-Lawrenceburg
Careers (PNG Apply)
Req #: 113245
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: Responsibilities: * Adheres to all departmental and property policies and procedures regarding guest service standards. - * Greets and welcomes each guest seated in assigned station. - * Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - * Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - * Suggests items to guests based on expressed guest preferences. - * Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - * Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - * Resolves service issues according to established guidelines. - itemizes, totals, and presents check for payment to correct customers. - * Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - * Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - * Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - * Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. - * Completes assigned side work as directed. - * Knows and promotes current casino events and programs and can give guests directions to all casino areas. - * Maintains strict confidentiality in all company matters. Qualifications: Qualifications: * Must be at least 21 years of age. - * High School Diploma or equivalent; minimum one year of experience as a restaurant server. * Extensive beer knowledge preferable. - * Must have excellent customer service and interpersonal skills. - * Must be able to read, write legibly, understand, and speak English. - * Ability to tolerate second-hand smoke, noise, and bright lights. - * Ability to work at a fast pace in often crowded/noisy environment. - * Must meet professional appearance standards as prescribed by company policy. - * Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. - * Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. * Employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. - * Employee must be able to lift and/or move up to 50 lbs.
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