Senior Web Operations Engineer (SRE)

				Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:
Key ResponsibilitiesReliability & Availability
* Lead incident response, conduct RCAs and ensure action items are tracked to closure
* Build and maintain runbooks, playbooks and escalation frameworks for proactive and reactive response
* Drive toil reduction by identifying repetitive operational work and engineering it away
Observability
* Design and own the full observability stack - metrics, logs, traces and events - using tools like Prometheus, Grafana, OpenTelemetry, Datadog, Dynatrace or similar
* Build intelligent alerting that reduces noise, eliminates alert fatigue and surfaces actionable signals
* Implement distributed tracing and dependency mapping to provide end-to-end visibility across microservices
* Drive adoption of continuous profiling and real user monitoring (RUM) for proactive performance management
AI Adoption in SRE
* Leverage AIOps platforms to enable anomaly detection, predictive alerting and automated root cause analysis
* Implement AI-assisted incident triage - using LLM-powered tools to summarise incidents, suggest fixes and accelerate MTTR
* Build and maintain ML-powered capacity forecasting models to optimise infrastructure spend and prevent resource saturation 
Security & Vulnerability Management
* Embed security-as-reliability principles - treating security incidents with the same urgency as availability incidents
* Own issue remediations across infrastructure (OS, containers, dependencies)
* Integrate SAST, DAST and SCA tools into CI/CD pipelines to shift security left
Infrastructure & Platform Engineering
* Design, build and maintain cloud-native infrastructure on AWS using Infrastructure as Code (Terraform, Pulumi) & drive rightsizing, reserved capacity planning and cost anomaly detection
* Own Kubernetes cluster operations - autoscaling, resource management, networking and upgrade strategy
Leadership & Culture
* Mentor and guide junior and mid-level SREs - conducting technical reviews and pair debugging sessions
* Define and evolve SRE team standards, best practices and engineering principles
* Collaborate closely with product, development and security teams as an embedded reliability partner
* Contribute to on-call rotation and drive continuous improvement of on-call experience
* Represent SRE in architecture reviews, sprint planning and cross-functional forums

The Competitive Edge
AEM Administration 
* Own end-to-end reliability and availability of AEM environments - Author, Publish, Dispatcher and AEM as a Cloud Service (AEMaaCS) - across dev, staging and production
* Monitor and manage AEM instance health, optimise Dispatchers, Manage DAM, OSGi Configurations, replication queues.

Exposure to CDN 

* Experience with Cloudflare - CDN, Workers, 

Qualifications:

B.E/B.Tech/M.Tech/MCA in Computers, IT, EC, telecommunications or other related streams with minimum 7+ years of working experience with following skills:

* Strong understanding of cloud-based web architecture and enterprise-level systems, including Apache configuration, rewrite rules, redirects, regular expressions, reverse proxies, restrictive forward proxies, and Apache Mod Proxy configuration, tuning, and optimization. 
* Hands-on experience with SSL certificate configuration, TLS, cipher suites, security hardening, and best practices. 
* Experience with domain management, network configuration, DNS routing, subnets, zone management, and troubleshooting. 
* Experience in vulnerability management and remediation, including the ability to analyze penetration test and vulnerability assessment reports and implement appropriate mitigation strategies. 
* Experience with Global Traffic Management (GTM), Content Delivery Networks (CDNs), and network services such as Akamai and Cloudflare. 
* Experience managing technology vendors, software licenses, support contracts, and third-party service providers. 
* 5-7 years of experience working with Java/J2EE frameworks. 
* Experience with Continuous Integration and Continuous Deployment (CI/CD) tools such as Jenkins. 
* Experience with cloud-native applications and services, including AWS, Lambda, RDS, and Microsoft Azure. 
* Experience with Adobe Experience Manager (AEM) or other enterprise content management systems; AEM experience is preferred. 
* Good understanding of designing and developing RESTful APIs and SOAP-based web services. 
* Experience with observability and monitoring tools such as New Relic, Grafana, and Datadog; knowledge of Site Reliability Engineering (SRE) concepts is a plus. 
* Experience in scripting and automation using Python, Shell scripting, or similar technologies to improve operational efficiency and reduce manual effort.

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
			

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