Overview:
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
A Senior Program Manager for Infrastructure/Operations is responsible for the overall direction, coordination, implementation, execution, control and completion of Infrastructure IT security projects, ensuring consistency with company strategy, commitments, and goals.
Key Responsibilities:
* Lead planning and execution of Infrastructure, Operations, and Security programs, including scope, goals, and deliverables
* Present status, negotiate with stakeholders, and coordinate across senior leadership, customers, and IT teams
* Develop program governance, executive reports, roadmaps, and full-scale plans in collaboration with IT and business teams
* Assemble program teams, manage resource allocation, schedules, meetings, and track deliverables using RAID and other tools
* Monitor progress, risks, and issues; provide regular reports with solutions and implement necessary program changes
* Oversee evaluations, post-deployment assessments, and ensure program objectives and outputs are met
Qualifications:
Education and Experience:
* Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with 5+ years program management experience in Infrastructure, Operations, or Security
* 8+ years in IT with technical expertise in infrastructure, security, and vendor management
* Proven skills in people management, strategic planning, risk, and change management
* Proficient in GSuite, Visio, MS Project; PMP certification and advanced degree preferred
* Knowledge of Microsoft Active Directory, Exchange, UNIX, SQL, storage, networking, AWS/cloud, and security monitoring tools
Skills and Qualifications:
* Strong verbal and written communication skills to engage IT management, development, infrastructure teams, and senior executives
* Solid understanding of program management principles, tools, and technical hardware program management techniques
* Experience working with Vendor SOWs, RFPs, contracts, and familiarity with IT systems, Agile, and SDLC
* Skilled negotiator and facilitator, able to build consensus and manage customer expectations throughout program delivery
* Ability to translate business strategies into technical requirements and consult with customers at a business level
* Proven leadership in complex IT environments, adaptable to change, with excellent decision-making and presentation abilities
Visa sponsorship not available for this role
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