Senior Surveillance Agent
US-PA-Grantville
Careers (PNG Apply)
Req #: 125892
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: The clandestine monitoring of the: - Gaming conducted at the slot machines. - Operations conducted at and in the Cashiers' Cage and any satellite Cage. - Operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines. - Count processes conducted in the Count Room. - Movement of cash and slot cash storage boxes. - Entrances and exits to the licensed facility, the Gaming Floor, and the Count Room. - Gaming conducted at the table games. - Surveillance of the operation of any satellite Cage or Poker Room Cage. - Surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles, and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, "patrol" the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence. - Perform other duties as assigned by the Surveillance Supervisor. Qualifications: - High School Diploma; previous Casino Surveillance experience is preferred. - Must be able to learn work-related computer programs. - Ability to perform basic mathematical and computer functions. - Must be proficient in Microsoft Office applications (Excel, Access, Word). - Knowledge of different table games. - Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision. - Ability to effectively and efficiently move around all work areas. - The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience. - Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
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