Senior Solution Consultant - Supply Chain Execution- IND
IN-Remote
Careers (External)
Req #: 32955
Type: Full-Time
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Overview: About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers. Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work(r) CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration. Responsibilities: Location India About the role The Senior Solution Consultant, as a fully proficient professional, will be responsible for understanding Kinaxis customers' most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with existing customers in a services sustainment capacity to provide expert guidance for our Supply Chain Execution (SCE) product offering, so that customers can experience the immediate value of Kinaxis solutions Qualifications: What you will do * Act as a functional lead primarily on sustainment projects by providing consulting services to customers around managing the application, configuration changes, product improvements and training. * Independently conduct requirements sessions with the customer and understand the challenges they face in day-to-day operations of the SCE solution in their live environment. * Configure Kinaxis Maestro Supply chain execution (SCE) software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with timelines. * Act as the first level of escalation and oversee the troubleshooting and resolution of complex configuration issues for the project team. * Consult and partner with Solution Architect for complex escalations or requirements. * Execute the validation and testing of the solution, capture user feedback and update documentation for solution implementation. * Lead customer training workshops on the configured solution. * Deepen knowledge of supply chain best practices and the Maestro SCE solution. * Guide and mentor junior consultants. * See to any other reasonable project-related task assigned. Skills and Qualifications we need * Bachelor's degree in in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field. * 5+ years' experience working with supply chain processes and/or and Transportation Management solutions such as SAP TM, Oracle OTM or Blue Yonder Luminate applications to support supply chain execution. * 2 to 3 years' experience in a functional leadership capacity for system configuration or system deployments. * 2 to 3 years' experience in business process design for supply chain software implementations * Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication facilitation and presentation skills. * Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine best course of action. * Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment. * Proven leadership skills within a team as well as a successful track record with customers and executive sponsors. * Ability to work in a collaborative matrixed environment with multiple team members. * Ability to communicate complex ideas effectively in English, both verbally and in writing What we are looking for * Advanced level knowledge and hands-on application of supply chain execution best practices and concepts as it relates to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling. * Proficiency in SQL, R and/or Java Script an asset. * Ability to lead complex business requirements gathering sessions with customers and system end users. * Experience working with supply chain processes and manufacturing planning solutions such as Maestro, SAP, Oracle or Blue Yonder applications to support supply chain activities. * Proficiency in SQL, R and/or Java Script. * Open to travel 75% on average and 100% occasionally and can work effectively when working remotely from client sites. * Flexibility to work late hours to overlap with our customers' time zones. #Senior #LI-KJ
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