Senior Software Solution Engineer

IN-TG-Hyderabad

Hyland Software

Req #: 13862
Type: Regular Full Time

Hyland Software

				Overview:
Senior Software Solutions Engineer
Location: Hyderabad Work Arrangement: Hybrid (3 days per week in office)
About This Role
The Senior Software Solutions Engineer is responsible for the design, build, and implementation of tailored business applications built upon Hyland's software platforms to address specific business challenges. In this role, you will collaborate closely with cross-functional teams to understand solution requirements, assess technical needs, and deliver solutions that improve business outcomes for customers and partners - all within specified release timelines.
Your Responsibilities - Here's What You'll Do
* Collaborate with key project stakeholders to author, review, and approve technical requirements and design documents for industry solutions, leveraging current documentation and design best practices
* Configure complex software solutions adhering to both functional and non-functional requirements, following established design patterns and best practices
* Perform initial testing of complex solution configurations by applying knowledge of testing methodologies, considering edge cases and error conditions, and documenting detailed testing criteria for the quality assurance team
* Act as the main point of contact for customers and partners in early adoption programs, including solution deployment, troubleshooting, translating feedback into product requirements, and ensuring a positive user experience
* Triage and prioritize software defects reported by the technical support team, ensuring timely resolution and effective communication with relevant stakeholders
* Mentor, coach, and provide feedback to team members; present at trade shows and conferences to support current solutions and drive new innovation
Role Essentials
* Bachelor's degree or equivalent experience with relevant programming, database, and cloud technologies
* Experience with configuring, designing, and deploying software in enterprise-wide projects
* Strong oral and written communication skills with a professional demeanor and the ability to interact with discretion and tact
* Strong data gathering, interviewing, and analytical problem-solving skills with solid knowledge of testing methodologies and tools
* Strong leadership, sound judgment, and business acumen with the ability to influence, motivate, and mobilize team members and business partners
What We'd Like to See
* Strong knowledge of Microsoft Operating systems, products, and Microsoft Excel
* Strong ability to independently learn and apply new technologies and best practices
* Strong facilitation and project management skills with excellent organizational and time management abilities
* Ability to develop and deliver engaging, informative, and compelling presentations
* Self-motivated with the ability to manage projects to completion with minimal oversight in a fast-paced, deadline-driven environment
About Hyland
Hyland is the pioneer of the Content Innovation Cloud(tm), delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. (c) Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
			
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