Senior ServiceNow Developer
US-Remote
Careers (External)
Req #: 8037
Type: Full-Time
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Overview: GovCIO is currently hiring fora Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U.S. Coast Guard. This is a remote position. Responsibilities: As a Senior ServiceNow Developer, you will support the rapid delivery of functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include: * Develop and configure applications within the ServiceNow platform, utilizing App Engine, Flow Designer, and UI Builder to meet mission objectives with minimal manual coding. * Collaborate with stakeholders to analyze requirements and translate operational needs into scalable, functional scoped applications and ServiceNow modules. * Execute the full SDLC utilizing diverse methodologies, including Scrum, Agile, DevSecOps, Lean, and Waterfall, ensuring ServiceNow releases are delivered on schedule. * Troubleshoot and resolve technical issues related to platform integration, MID Server configuration, deployment, and functional defects. * Minimize technical debt by applying ServiceNow best practices and platform governance to ensure "out-of-the-box" alignment. * Maintain cybersecurity compliance by developing ServiceNow applications that conform to USCG system security requirements and federal data protection standards. * Produce and maintain technical documentation, including Software Product Documentation, Update Set logs, and updates to the Software Lifecycle Management Plan. * Support application lifecycle activities, including the migration of legacy workflows into ServiceNow and the modernization of existing platform modules. * Provide technical insights regarding ServiceNow platform capabilities, governance models, and digital transformation strategies. Qualifications: High School with 10+ years (or commensurate experience) Required Skills & Experience * Demonstrated experience developing on the ServiceNow platform. * Proven ability to execute the SDLC using modern frameworks such as Agile, DevOps, or DevSecOps in a mission-critical environment. * Experience securing ServiceNow applications in accordance with USCG, DoD, DHS, or federal cybersecurity policies. * Proficiency in systems integration, including connecting ServiceNow with external data sources, APIs, and enterprise infrastructure. * Strong communication skills with the ability to participate in technical discussions and translate requirements between stakeholders and engineering teams. * Ability to manage tasks in a fast-paced environment, focusing on platform scalability and operational readiness. Clearance Required: Active Secret Clearance Preferred Skills & Experience * Experience supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs. * Knowledge of ServiceNow Governance or the Common Service Data Model (CSDM). * ServiceNow Certifications (e.g., Certified Application Developer or Certified Implementation Specialist). * Familiarity with enterprise IT governance and hybrid cloud integration. * Strong analytical, problem-solving, and continuous improvement mindset.
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