Senior ServiceNow Developer
US
Careers (External)
Req #: 9085
Type: Full-Time
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Overview: GovCIO is currently hiring a Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U.S. Department of Housing and Urban Development (HUD). This is a remote position. Responsibilities: As a ServiceNow Developer, you will support the rapid delivery of functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include: * Develop and configure applications within the ServiceNow platform, utilizing App Engine, Flow Designer, and UI Builder. * Collaborate with stakeholders to analyze requirements and translate operational needs into scalable applications. * Execute the full SDLC using Scrum, Agile, DevSecOps, Lean, and Waterfall. * Troubleshoot and resolve technical issues related to integration, MID Server, deployment, and defects. * Apply ServiceNow best practices and governance to minimize technical debt. * Maintain cybersecurity compliance with HUD security requirements and federal data protection standards. * Produce and maintain technical documentation, including Software Product Documentation and Update Set logs. * Support application lifecycle modernization and migration of legacy workflows. * Provide platform insights regarding governance, capability planning, and digital transformation. Qualifications: Bachelor's with 12+ years (or commensurate experience) Required Skills and Experience * Demonstrated experience developing and configuring ServiceNow applications in support of federal civilian agencies, with preferred experience supporting programs aligned to housing, community development, grants management, or public-sector service delivery. * Proven ability to execute the SDLC using Agile, DevOps, or DevSecOps in environments governed by HUD's IT governance framework, Technology Modernization Fund (TMF) requirements, or similar federal program-management controls. * Experience implementing and securing ServiceNow applications in accordance with HUD OCIO cybersecurity requirements, DHS/OMB directives, FISMA, and federal data-protection policies, including support for ATO processes. * Proficiency integrating ServiceNow with external systems commonly used across federal civilian agencies, such as grants management systems, identity and access management solutions, enterprise data warehouses, and HUD cloud environments. * Ability to translate mission needs from program offices-including Housing, Fair Housing and Equal Opportunity, Public and Indian Housing, and Community Planning and Development-into scalable technical solutions. * Strong communication skills with the ability to collaborate with HUD stakeholders including program analysts, cybersecurity teams, contractors, and federal leadership. * Demonstrated ability to manage tasks in fast-paced federal environments while ensuring compliance with HUD's enterprise architecture standards, governance models, and modernization priorities. * Ability to execute the SDLC using Agile, DevOps, or DevSecOps. * Proficiency integrating ServiceNow with external APIs, data sources, and systems. * Ability to manage tasks in a fast‑paced, scalable operational environment. Clearance Required: Must be able to attain and maintain an HUD Public Trust Preferred Skills and Experience * Knowledge of ServiceNow Governance or the Common Service Data Model (CSDM). * ServiceNow Certifications (e.g., CAD or CIS). * Familiarity with enterprise IT governance and hybrid cloud integration. * Strong analytical, problem‑solving, and continuous‑improvement mindset. * Knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM). * Knowledge and familiarity with Security Operations (SecOps), Security Incident Response, Vulnerability Response, and Threat Intelligence.
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