Overview:
GDC IT Solutions is currently seeking a Salesforce Architect to work in a hybrid capacity with 2 days on-site per week in Columbus, Ohio. This position requires candidates to be located within commuting distance of Columbus and offers a collaborative environment focused on scalable Salesforce solutions, integrations, and continuous process improvement.
Responsibilities:
* Design, develop, test, document, and deploy high-quality business solutions on the Force.com platform.
* Work with leadership and stakeholders to determine Salesforce technologies, tools, and approaches that improve operational efficiency and enhance customer experience.
* Handle and implement third-party integrations and troubleshoot issues with partner applications as they arise.
* Maintain, enhance, and create workflows, Process Builder flows, Visual Flows, and other Salesforce functionality.
* Maintain and provide enhancements to existing Salesforce solutions.
* Develop and manage Salesforce Communities.
* Work with business teams to understand processes and translate needs into actionable Salesforce requirements.
* Participate in all aspects of the project lifecycle including kickoff, requirements, design, implementation, testing, and post-production support.
* Proactively identify required system changes and communicate upcoming changes to users.
* Develop and create advanced-level customized reports, dashboards, and respond to ad hoc reporting requests.
* Design reporting in Salesforce using Conga.
* Develop and create customized reports and dashboards.
* Create and maintain documentation on processes, policies, configurations, user guides, and functional documentation.
* Manage user testing including test plans, test case development, and validation of results against requirements.
* Thoroughly unit test development deliverables and participate in user acceptance testing.
* Monitor and manage exception logs for backend integrations with Salesforce.
* Assist with migration from legacy systems and processes into Salesforce.
* Import data using Salesforce tools such as Data Loader.
* Log, troubleshoot, and resolve system problems.
* Ensure Salesforce reporting best practices are followed to avoid performance impacts as data volumes increase.
* Develop complex, macro-driven reports to summarize system information for senior management.
* Mentor and train State development resources.
Qualifications:
* Proven experience with Lightning Aura Components, Apex programming, and Force.com APIs.
* Demonstrated experience configuring, customizing, and supporting Salesforce environments.
* Experience managing Salesforce release management processes and deploying changes across sandboxes.
* Strong understanding of Salesforce reporting, dashboards, workflows, and automation tools.
* Experience troubleshooting integrations and resolving technical issues.
* Ability to analyze business requirements and translate them into Salesforce solutions.
* Experience participating in full project lifecycle activities including analysis, design, testing, and deployment.
* Experience training users and creating system documentation.
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