Senior Revenue Readiness Coach (Hybrid, Reston, VA)
US-VA-Reston
United States
Req #: 5832
Type: Full-Time
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Overview: Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education. Responsibilities: As a Senior Revenue Readiness Coach, you will enhance sales team performance delivering targeted coaching, refining sales techniques, and collaborating with leaders to create impactful enablement initiatives. This role involves observing sales calls, identifying skill and knowledge gaps, and working with sales management to implement personalized or group training plans. The ideal candidate will have strong instructional design experience to develop and deliver effective learning materials, ensuring the sales team is equipped with the tools and knowledge to succeed. Where you will make an impact * Observe sales calls and meetings to identify skill gaps, challenges, and areas for improvement, providing actionable insights for coaching and training. * Assess learning needs, audience characteristics, and content requirements to determine the most effective instructional strategies and delivery methods. * Provide constructive feedback to sales representatives and managers, designing tailored coaching plans to enhance individual and team performance. * Collaborate with enablement managers, subject matter experts, and other stakeholders to develop accurate, impactful training content aligned with organizational goals. * Design, implement, and facilitate engaging training sessions on sales readiness topics, applying instructional design best practices. * Develop diverse learning materials, including workshops, e-learning modules, training guides, and certification programs, to support ongoing sales development. * Guide sales managers on reinforcing enablement initiatives and integrating them into their coaching and management practices. * Assist with the design, updates and implementation of coaching tools (e.g., behavioral rubrics, cheat sheets, etc.). * Utilize authoring tools (e.g., Articulate, Adobe, Camtasia, Murf.AI, Vyond) and platforms like Highspot (CMS) and Docebo (LMS) to create and deliver content effectively. * Partner with LMS and CMS administrators to ensure systems are optimized for training accessibility and effectiveness. * Monitor and evaluate the impact of coaching and training programs, providing data-driven recommendations for continuous improvement. * Stay current on industry trends, instructional design advancements, and emerging technologies to enhance learning experiences and training initiatives. * Support additional enablement initiatives and instructional design projects as needed. * Perform other duties and responsibilities as required to support team and organizational objectives. What you will bring * Demonstrated experience in sales coaching, training, or enablement, ideally in a B2B or SaaS environment. * Selling experience is strongly preferred. * Strong communication skills, with the ability to create engaging content for both virtual and in-person training sessions. * Knowledge of adult learning principles, sales methodologies, and coaching frameworks. * Exceptional interpersonal skills, including the ability to provide constructive feedback that drives improvement. * Proficiency with sales enablement tools and learning management systems (LMS). * Skilled in analyzing sales performance metrics to identify trends and prioritize training initiatives. * Strong organizational skills with an ability to oversee multiple initiatives and meet tight deadlines. * Collaborative mindset with the ability to build and maintain strong cross-functional relationships at all levels. * Open-minded, inclusive, and passionate about continuous learning and improvement. * Highly detail-oriented, with a focus on delivering accurate and high-quality work. * Preferred experience in instructional design, including developing training materials for virtual and in-person delivery. * Familiarity with authoring tools such as Articulate, Adobe, Camtasia, Murf.AI, Canva, and Vyond is a plus. * Bachelor's degree in Business, Education, or a related field; certifications like CPLP or CTDP are advantageous. * Experience in or knowledge of the higher education field is a strong plus. Qualifications: * Comprehensive health coverage: medical, dental, and vision * Flexible time off * Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests * 401k w/ match & BrightPlan - to help you save for the future * Parental Leave * 5 charitable days to support the community that supports us * Telemedicine * Wellness * Headspace Care (mental health) * Wellbeats (virtual fitness classes) * RethinkCare & Wellthy- caregiver supporq * Diversity and inclusion programs which provide access to internal employee resource groups * Employee referral bonuses to encourage the addition of great new people to the team * We Foster a learning culture with: * Education Assistance Program * Professional development opportunities #LI-AC1 #LI-HYBRID
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