Senior Restaurant Manager
US-FL-St Pete Beach
Hourly
Req #: 69689
Type: Full-Time
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Overview: Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach! We are currently seeking a Senior Restaurant Manager for RumFish Grill. To be successful in this role you'll manage day-to-day operations, which includes verifying that the quality, standards and meeting the expectations of the guests daily, maintaining the operating budget, and verifying that standards and legal obligations are followed. Additional responsibilities include developing specific goals and plans to prioritize, organize, and accomplish work, with specific focus on daily checklists, guest comment card review and compliance. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: * Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. * Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures. * Analyzing financial performance to find cost-saving opportunities, ensuring the restaurant's profitability, forecasting financial needs, and providing detailed financial reports to owners or upper management. This includes managing all Food & Beverage costs, labor costs and all operating expense. * Supports and supervises an effective monthly self-inspection program. * Operates all department equipment as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Ensure compliance with SOP's in all outlets. * Assist in menu planning and preparation. * Encourages and builds mutual trust, respect, and cooperation among team members. * Understands employee positions well enough to perform duties in employees' absence. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Check staffing levels and ensure all employees are in uniform and on time. * Monitor the staff and ensure all guests are being cared for during their visit. * Managing inventory so that all necessary ingredients are stocked for service. * Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements. * Support the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests. Qualifications: * High school diploma or equivalent * 1-3 years of kitchen management experience * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, including wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. * Able to work flexible hours, including evenings, weekend, and all holidays
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