Senior Program Manager
US-CA-El Segundo
Attract-careers1
Req #: 93697
Type: Fulltime-Regular
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Overview: Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market. Responsibilities: Gen Mobile is committed to making wireless service affordable and accessible for all. Our no-contract plans start at just $10 per month and include nationwide and international calling so you can stay in touch with loved ones near and far on a budget. Eligible customers can apply their Lifeline government benefit to save even more on their bill. With fast, reliable coverage on three of America's largest 5G networks, Gen Mobile keeps you connected wherever life takes you. We're seeking a highly organized and strategic Senior Program Manager to drive cross-functional marketing initiatives for our prepaid and Lifeline wireless business. In this role, you'll oversee multiple related projects, manage dependencies, and ensure successful execution across teams and functions, ensuring alignment with brand goals, timelines, and performance targets. This role is for someone with excellent communication skills who can connect the dots across teams, remove roadblocks, and help us move fast in a competitive market. Key Responsibilities: * Act as the day-to-day lead for projects/programs that span legal, product, operations, finance, marketing, fulfillment, and assist with and complete the tasks in the gaps * Work with the Director of Marketing and Creative Director to define program scope, business requirements, goals, success metrics, and timelines in alignment with organizational strategy * Manage program budgets, timelines, resources, and risks to ensure successful execution * Monitor program performance, resolve issues, and escalate roadblocks when necessary * Ensure program goals are met while upholding quality, cost, and time constraints * Communicate progress, challenges, and outcomes clearly to leadership and stakeholders * Implement best practices in program governance, documentation, and reporting Qualifications: Education and Experience: * Bachelor's degree and 5+ years relevant work experience in marketing operations, project management, production, or program management * Experience using Project Management Software (Asana, Trello, Jira, Wrike, HIVE, or equivalent) * Creative or Marketing Agency experience is preferred but not required. * PMP Certification is a plus * Wireless experience is a plus Skills and Qualifications: * Ability to develop a strategic plan and drive execution, while working cross-functionally with many departments and levels within the organization * Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict * Self-motivated with strong, analytical and problem-solving skills; familiarity with problem-solving frameworks preferred * Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes * Ability to manage multiple deadlines and due dates, including providing frequent executive readouts on the status of outstanding projects/initiatives Visa sponsorship not available for this role
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