Overview:
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview.
This role addresses the challenge of orchestrating large-scale software delivery within a complex, multi-stakeholder broadcast environment where legacy systems and modern digital requirements intersect. The successful candidate will streamline cross-functional communication to eliminate bottlenecks between engineering, product, and operations, ensuring that strategic roadmaps translate into high-quality customer experiences. By navigating high-stakes ambiguity and technical dependencies, the Senior Program Manager secures the successful execution of critical initiatives that define the future of the DISH platform.
What Success Looks Like (Objectives)
* Deliver highly complex software programs from intake to final launch by synchronizing Agile workflows across global development teams
* Drive departmental OKRs by aligning portfolio roadmaps with executive business objectives and measurable customer experience outcomes
* Maintain program health through proactive risk mitigation strategies and data-driven reporting within Atlassian Jira and Confluence
* Integrate AI-driven project management tools to automate status reporting, predict delivery bottlenecks, and optimize resource allocation
* Foster a culture of delivery excellence by mentoring cross-functional leads in UX, QA, and Engineering on refined Agile best practices
* Resolve technical impediments and defect backlogs by facilitating high-level problem-solving sessions across the full SDLC
Qualifications:
Core Skills and Competencies (What you'll bring)
* Extensive experience leading high-stakes technical transformations and software delivery within the streaming media or telecommunications industry
* Advanced proficiency in orchestrating Agile frameworks (Scrum, Kanban) to manage multi-million dollar software portfolios
* Deep technical understanding of video distribution architectures, including content rights, encoding, and DRM systems
* High-level AI literacy, specifically in applying generative and predictive AI tools to enhance program documentation and workflow efficiency
* Superior influence and negotiation skills to drive consensus among diverse executive and technical stakeholders without direct authority
* Proven ability to navigate complex, ambiguous IT environments while making data-informed decisions that impact global operations
Additional Qualifications
* Advanced degrees such as an MBA or Master's in Computer Science or a related field
* Professional certifications including PMP, PgMP, CSM, or equivalent industry credentials
* Hands-on experience with cloud-native projects (AWS, GCP, or Azure) and microservices architectures
* History of managing distributed development environments and global teams
Minimum Requirements
* Minimum Education: Bachelor's Degree in Computer Science, Engineering, Business, or a related field
* Minimum Experience: 4+ years of experience in program management
* Required Technical Skills:
* Expert-level usage of Atlassian Jira and Confluence for project tracking
* Deep working knowledge of SDLC within Agile or hybrid environments
* Technical program delivery for streaming video or telecommunications platforms
Visa sponsorship not available for this role
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