Senior Process Engineer
US-CO-Littleton
Attract-careers1
Req #: 95052
Type: Fulltime-Regular
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Overview: Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model-combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world. Responsibilities: Key Responsibilities: * Designs and implements process improvements to enhance performance, reduce inefficiencies, and support complex cross-functional projects * Leverages data and tools (e.g., Lean Six Sigma) to identify trends, determine root causes, and drive continuous improvement in productivity, quality, and customer experience * Serves as a Subject Matter Expert, mapping processes (BPMN), documenting SOPs, and understanding operational impacts across the business * Develops roadmaps for tools and technologies that improve both customer and internal stakeholder experiences * Leads knowledge sharing by teaching back lessons learned and providing training recommendations to improve team capabilities * Builds strong relationships with peers, stakeholders, and executives while mentoring and coaching team members for ongoing development Qualifications: Education and Experience: * Bachelor's degree from four-year college and university and at least 5 years of equivalent experience * Six Sigma/Lean certification (Black belt at a minimum) * Strong understanding of process tools and methodologies * Ability to lead cross-functional teams to perform process analysis, improvement and implementation on a national scope * Knowledge of process automation tools, GenAI, AI/ML * Experience leading by influence, and success in being a driver of change in an organization Skills and Qualifications: * Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus * Self driven with the ability to plan and organize their own work and the team's work around expected deadlines * Extensive knowledge of Microsoft Office and/or Google Suite; SQL, Python or any analytical tool experience a plus * Excellent communication (written and presentation) style; can easily create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels * Demonstrated ability to write technical procedure documents and process flows * Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities Visa sponsorship not available for this role Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
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