Overview:
Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
Key Responsibilities:
* Designs and implements process improvements to enhance performance, reduce inefficiencies, and support complex cross-functional projects
* Leverages data and tools (e.g., Lean Six Sigma) to identify trends, determine root causes, and drive continuous improvement in productivity, quality, and customer experience
* Serves as a Subject Matter Expert, mapping processes (BPMN), documenting SOPs, and understanding operational impacts across the business
* Develops roadmaps for tools and technologies that improve both customer and internal stakeholder experiences
* Leads knowledge sharing by teaching back lessons learned and providing training recommendations to improve team capabilities
* Builds strong relationships with peers, stakeholders, and executives while mentoring and coaching team members for ongoing development
Qualifications:
Education and Experience:
* Bachelor's degree from four-year college and university or at least 5 years of equivalent experience
* Six Sigma/Lean certification (Black belt at a minimum)
* Strong understanding of process tools and methodologies
* Ability to lead cross-functional teams to perform process analysis, improvement and implementation on a national scope
* Knowledge of process automation tools, GenAI, AI/ML
* Experience leading by influence, and success in being a driver of change in an organization
Skills and Qualifications:
* Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus
* Self driven with the ability to plan and organize their own work and the team's work around expected deadlines
* Extensive knowledge of Microsoft Office and/or Google Suite; SQL, Python or any analytical tool experience a plus
* Excellent communication (written and presentation) style; can easily create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels
* Demonstrated ability to write technical procedure documents and process flows
* Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities
Visa sponsorship not available for this role
Share this job:
Share this Job