Senior Manager, National Field Operations
US-NC-Charlotte
Attract-careers1
Req #: 92627
Type: Fulltime-Regular
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Overview: Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future. Responsibilities: Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. The Senior Manager, National Field Operations is responsible for setting the strategic direction and overall leadership of the National Field Operations Practice Team. This role drives alignment with national and market-level leaders and ensures that field engineering teams are equipped with the necessary skills, tools, and processes to deliver excellence across ORAN network deployments. The Manager will foster cross-functional collaboration, oversee complex projects, and maintain high operational standards to maximize network performance, reliability, and resilience. Key Responsibilities: * Define the vision for field engineering, develop managers, and set clear performance goals * Serve as the key liaison between field ops, NOC, development, and RAN leaders to drive continuous improvement * Implement workflows, quality metrics, and safety protocols while optimizing ORAN network deployment and maintenance * Lead major initiatives, ensuring projects stay on budget, on schedule, and meet quality standards * Develop national strategies, standardize SOPs, and collaborate with IT to enhance field operations Qualifications: Education and Experience: * 12+ years of experience in telecommunications or field operations with at least 5 years in a direct people leadership role * 4 year degree in a related discipline preferred Skills and Qualifications: * Proven track record in managing geographically dispersed teams and large-scale network deployments * Strong strategic thinking with hands-on experience in project management, process improvement, and cross-functional collaboration * Deep understanding of ORAN technologies, field engineering methodologies, and industry regulatory standards * Up to 50% Travel Visa sponsorship not available for this role
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