Overview:
As a Senior Instructional Designer, you will be responsible for developing and implementing comprehensive technical training programs in support of our federal client. You will work as part of a cross-functional team-including other types of design and technical experts-engaging with stakeholders and end-users to develop an effective approach and ensure adoption of new systems and processes.
Responsibilities:
Responsibilities:
* Develop learner personas to create tailored training for diverse user needs
* Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement
* Conduct user-wide learning needs analyses and identify business process training gaps
* Conduct user research to determine learning content scope and coordinate with Subject Matter Experts to structure learning paths
* Balance stakeholder expectations with learner needs through training approach deliverables
* Develop interactive and engaging training materials using a variety of modalities (videos, user guides, eLearning, etc.) with learner theories in mind (ADDIE, Bloom's, Spiral Model, etc.) to create dynamic learning experiences
* Incorporate proper implementation of knowledge checks and compliance tracking
* Lead and direct training development and delivery
* Establish metrics and measure user adoption
* Facilitate learning management system administration, usage, and develop feedback loops for enhancement
* Consider long-term governance plans for sustaining training programs and materials like the development of Train-the-Trainer structures
Qualifications:
Qualifications
* Ability to obtain a U.S. government Public Trust Security Clearance
* 5+ years of experience in Education, Training, or a related field
* 1+ year(s) of experience in training on technical systems or software
* Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement
* Knowledge of contemporary learning management software platforms
* Experience with traditional and modern training methods, tools, and techniques
* Ability to convey complex information in a way that people understand
* Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers
* A collaborative nature with excellent written communication and presentation skills
* Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills
* Experience with 508 compliant training
* Experience working in an agile project-based environment
* Proficiency in MS Office and Mastery of Training tools (Articulate, Camtasia, Vyond)
* Bachelor's degree or equivalent experience in Training and Instructional Design
Bonus Points
* Previous work experience in or with the federal government
* Previous work experience as a consultant
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