Senior IT Computer Support Specialist
US-FL-Weston
Careers (External)
Req #: 6529
Type: Full-Time
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Overview: GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Weston, FL and will be a fully onsite position. Responsibilities: * Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance * Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation * Install software patches, updates, and upgrades, including remote server and workstation administrations * Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance * Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves * Create, update, and track service call requests, and stage and take down end user workstations and associated equipment Qualifications: * High School with 3 - 6 years IT customer support experience (or commensurate experience) * Clearance required: An active Secret clearance with ability to obtain and keep DEA suitability is required
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