Global Business Operations
IN-MH-Pune
India Careers
Req #: 15915
Type: Regular
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Overview: The Global Business Operations Manager will be reporting to Sr Director Business Operations supporting the Customer & Compliance Operations (CCO) organization by leading programs that improve clarity, agreement, and performance across a global team. You will operate as a strategic advisor and execution partner to the Chief of Staff, helping drive priorities across strategy, finance, data, and program operations. You will hold end-to-end ownership of projects that enable senior leaders - from VP to EVP - to make informed decisions and scale quickly. Responsibilities: * You'll lead annual and quarterly planning, including OKRs, headcount modeling, and budget tracking * Create business cases and frameworks to support leadership decisions * Keep teams aligned through clear roadmaps, updates, and regular communications * Analyze performance data and financial models to highlight trends and drive decisions * You'll build and update dashboards, presentations, and reports that explain complex data. * Manage key tools and templates, including scorecards, capacity models, and board materials * You'll run high-priority projects from start to finish, tracking progress and reporting outcomes * You'll represent the Chief of Staff in meetings when needed. * You'll Improve business routines such as forecasting and leadership reviews * Lead changes that improve how teams work together across the organization * Work with leaders across teams to share goals, surface insights, and make decisions Qualifications: * 8+ years in Business Operations, Chief of Staff, Program Management, Strategy, or a related role. * Experience working directly with senior executives and leading cross-functional initiatives * Strong financial and data literacy able to build and interpret budgets, forecasts, and performance scorecards * Skilled in PowerPoint, Excel, Power BI, and collaboration tools such as Slack, SharePoint, Confluence, and Zoom * Ability to turn data and qualitative input into actionable strategies and recommendations * Strong execution skills with a track record of delivering fast, high-quality outcomes * Attention to detail and clarity under shifting priorities * Executive presence able to explain insights across written, visual, and verbal formats * Comfortable navigating ambiguity and driving clarity and accountability across teams * Known for building trust, influencing decisions, and getting follow-through from partners #LI-Hybrid
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