Senior Claims Technical Operations Specialist
US-United States
careers
Req #: 17470
Type: Regular Full-Time
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Overview: The Technical Operations Specialist position will work with internal and external stakeholders and will report to the AVP of Claims Operations. This role is responsible for assistance with developing claims functional and process requirements for projects, enhancements, and technology innovations. It will require the individual to possess an excellent understanding of the (LOB) Claims business functions, focus on process improvements and will collaborate extensively with Claims staff. The individual is expected to display a high degree of focus on driving projects to completion while building relationships with stakeholders. The Technical Operations Specialist will work with business leads to bring national initiatives to the local level. They will also work with other departments to progress business needs in the areas of technology and compliance, plus act as a SME during strategic discussions, projects, and local movements. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization. Qualifications: * 5+ years in Claims, preferably in Worker's Comp * Bachelors degree or equivalent experience * Advanced Excel and PowerPoint functions * Basic skills in process mapping and experience with strong Visio skills * Proven organization and analytical skills * Creative problem-solver with strong quantitative skills that can spot patterns, trends, and opportunities in data * Excellent communication and interpersonal skills * Willingness to work extended hours when occasions demand * Ability to travel, nationally, up to 40% of the time Preferred: * Experience in creating analytical reports * Project management skills or comparable experience * Advanced degree or Six Sigma certifications This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.
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