Senior Change and Continuous Improvement Specialist
IN-MH-Pune
India Careers
Req #: 16130
Type: Regular
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Overview: The Sr. Change & Continues Improvement Specialist drives department-level improvements aligned with Avalara's strategic goals, reporting to the Director of Business Excellence. You will lead end-to-end process plans-from root cause analysis to implementation-using Lean tools, automation, generative AI, and data analytics. The analyst facilitates Kaizen events, delivers scalable solutions, and champions continuous improvement through clear, data-driven storytelling that builds partner support. Responsibilities: * You will lead end-to-end improvement plans that align with Avalara's strategic goals, from discovery through to sustained implementation * You will partner with operational delivery teams, project managers, contractors, and developers to identify, scope, and implement improvement opportunities * Facilitate Kaizen events and workshops using Lean Management principles to support team engagement and new ideas * You will be fluent in automation tooling, generative AI (ChatGPT, N8N workflow) and RPA tools and data analytics to accelerate root cause analysis and improve business processes * Map and improve complex workflows to improve process flow, visibility, and measurable performance outcomes * You will build and embed control and measurement systems that ensure improvements are sustained * You have to promote a culture of continuous improvement by communicating wins and outcomes through data-driven storytelling Qualifications: * Over 5+ years of experience leading process improvement. * Experience applying generative AI, automation, and data analytics to lead measurable operational gains. * Proficient in tools like MiniTab and experienced in coaching data-driven decision-making. * Facilitator of global, cross-functional teams through workshops and change programs. * Certified Lean Six Sigma Black Belt / Master Black Belt with expertise in continuous improvement. * #LI-Hybrid- Pune
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