Senior Associate Modern Operations
IN-HR-Gurgaon
careers
Req #: 26398
Type: Regular Full-Time
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Overview: SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Providing an IP and services portfolio that enables companies to accurately develop and implement their commercial, technology, and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads to public clouds, while simultaneously managing and optimizing the related software and cloud assets and licenses. SoftwareOne's offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 9250 employees and sales and service delivery capabilities in 60 countries, SoftwareOne provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareOne's shares (SWON) are listed on SIX Swiss Exchange. Responsibilities: The Associate's role is to provide assistance in consolidation of existing order creation, PO processing and reconciliation functions across Microsoft Volume licensing, Microsoft Cloud, Partner Business (Hosting and Indirect Cloud) and SoftwareOne offerings. Along with the creation of the purchase order and contracts in Navision for services sold by SoftwareOne, the associate will be responsible for validation of Sales Orders and invoicing the customer. They will work in a team which is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy, and speed of processing. The focus is global, with direct reporting to the Team Leader at SW&C and close collaboration with the Global Service Owner. Roles and Responsibilities: * Responsible for creating Sales and purchase orders. * Responsible for creation of invoices as per payment terms and sending the invoices to the finance team * Order creation and submission through the Microsoft Order tools. * Following up on open orders, reconciliations of license reservations. * Responsible to achieve SLA and quality as defined by process. * Committed to applying standard processes in everyday work. * Collaborates with internal partners to meet objectives. * Automate bulk and repetitive tasks Qualifications: * Bachelor's Degree or equivalent experience * Excellent English written & verbal Skills * 2-4 years' experience in software industry * Excellent Excel Skills (LOOKUP, VLOOKUP, pivot table) * Proven problem solving, consultative and research skills. * Ability to analyze information with attention to details. * Ability to work in a fast-paced collaborative environment. * Ability to research multiple sources to find data. * Reliable and desirable work ethic * Must be a great teammate and able to work with and through others. * Ability to multi-task and be well organized.
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