Senior Agile Process Manager
CO-Bogota
Hyland Software
Req #: 13516
Type: Regular Full Time
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Overview: Senior Agile Process Manager Location: Remote - Colombia Work Arrangement: Remote About This Role Hyland is looking for an experienced and passionate Senior Agile Process Manager to join our team. In this role, you will serve as a servant leader to agile teams, ensuring clear communication and goal alignment across the team and the business. You will understand, implement, instruct, and enforce agile practices while removing impediments, promoting continuous improvement, and helping teams meet their goals and objectives. If you're energized by leading teams, driving meaningful change, and building a culture of continuous learning, we'd love to hear from you. Your Role Responsibilities? Here's What You'll Do. * Guide teams to understand and follow Agile principles and techniques; participate and assist in leading continuous learning events across teams and programs. * Plan and facilitate small to large meetings for the purpose of decision making, idea generation, planning, continuous improvement, problem solving, and alignment. * Guide teams and/or programs in self-organization, optimizing flow of value, and facilitate collaboration across teams and program boundaries. * Ensure identification and removal of impediments using a network of peer relationships and formal channels, escalating when necessary; reduce team distractions and outside interruptions. * Promote continuous improvement throughout the software development lifecycle, leveraging metrics to identify and drive intentional change; communicate with internal and external stakeholders to improve transparency. * Mentor, coach, and train other team members; collaborate to identify and manage dependencies between teams and/or programs; contribute to overall learning culture through knowledge sharing. Role Essentials * Bachelor's degree or equivalent experience; experience as an Agile practitioner; second level Scrum Master certification (PSM II, A-CSM). * Strong critical thinking, problem-solving, and collaborative skills; strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. * Strong conflict management, interpersonal, and negotiation skills; demonstrated ability to operate at the highest level of integrity, professionalism, and forthrightness. * Demonstrated ability to influence, motivate, and mobilize team members and business partners; strong competence in team facilitation; ability to utilize a servant leader mindset - open-minded, listens, empathizes, and influences without formal authority. * Ability to teach software methodology concepts and apply practices in a context-sensitive manner; must be a self-starter, facilitator, and negotiator; up to 5% travel time required. What We'd Like to See (Preferred Skills) * Strong business and technology acumen; sharp, fast learner with intrinsic curiosity and a passion for continuous improvement. * Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologiesto drive alignment and inspire action. * Experience collaborating with leadership and stakeholders to identify and eliminate patterns of distraction and outside interruptions that impact team performance. * Experience mentoring and coaching team members in agile practices and principles across teams and programs in a complex, fast-paced environment. * Connected internally and externally; experience contributing to an overall learning culture through knowledge sharing, community engagement, and continuous development. About Hyland Hyland is the pioneer of the Content Innovation Cloud(tm), delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. (c) Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. #HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry‑leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee‑centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
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