Overview:
The Safety and Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations.
Responsibilities:
* Supervise security staff.
* Assign shifts and designate duties.
* Conduct training for the security staff.
* Supervise investigations.
* Arrange and implement procedures for emergency situations such as fire, bomb threats, hurricane, etc.
* Be an active member of safety committee.
* Review payroll for department.
* Review daily activity log at the beginning of each shift.
* Check identification of visitors and employees, if applicable.
* Check and document packages.
* Open secured areas for authorized personnel.
* Complete incident/accident reports in a clear and concise manner.
* Maintain daily activity log.
* Conduct assigned tour of building.
* Investigate all reported thefts, accidents and security complaints.
* Assist in all fire and/or emergency situations.
* Provide escort to guests and/or employees as necessary.
* Respond to all types of alarms.
* Monitor TV camera, if applicable.
* Administer Heimlich Maneuver and or First Aid/CPR as necessary.
* Conduct investigations relative to property losses, guest and employee accidents and illnesses, and crimes against the hotel.
* Check packages and document all deliveries.
* Patrol the area to insure they are secure and free of unauthorized persons and disturbances.
* Provide escorts to persons carrying money, or other requests.
* Issue and inventory pagers, radio equipment and keys on a daily basis, if applicable.
* Conduct basic First Aid training.
Qualifications:
Education & Experience:
* High School diploma or equivalent and/or experience in a hotel or a related field required.
* At least one year of progressive experience in a hotel or related field preferred.
* Previous supervisory responsibility preferred.
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