Overview:
The Safety and Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations.
Responsibilities:
Supervise security staff.
Assign shifts and designate duties.
Conduct training for the security staff.
Supervise investigations.
Arrange and implement procedures for emergency situations such as fire, bomb threats, hurricane, etc.
Be an active member of safety committee.
Review payroll for department.
Review daily activity log at the beginning of each shift.
Check identification of visitors and employees, if applicable.
Check and document packages.
Open secured areas for authorized personnel.
Complete incident/accident reports in a clear and concise manner.
Maintain daily activity log.
Conduct assigned tour of building.
Investigate all reported thefts, accidents and security complaints.
Assist in all fire and/or emergency situations.
Provide escort to guests and/or employees as necessary.
Respond to all types of alarms.
Monitor TV camera, if applicable.
Administer Heimlich Maneuver and or First Aid/CPR as necessary.
Conduct investigations relative to property losses, guest and employee accidents and illnesses, and crimes against the hotel.
Check packages and document all deliveries.
Patrol the area to insure they are secure and free of unauthorized persons and disturbances.
Provide escorts to persons carrying money, or other requests.
Issue and inventory pagers, radio equipment and keys on a daily basis, if applicable.
Conduct basic First Aid training.
Qualifications:
High School diploma or equivalent and/or experience in a hotel or a related field required.
At least one year of progressive experience in a hotel or related field preferred.
Previous supervisory responsibility preferred.
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