Security Officer - Welcome Desk
US-CA-San Francisco
Allied Universal Services
Req #: 1552727
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer - Welcome Desk in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact for tenants, visitors, and vendors, supporting a welcoming lobby experience while helping manage access control, visitor logs, and security-related calls for service. You will monitor building systems and alarms, communicate clearly during incidents, and document activity with accuracy. At Allied Universal, you will thrive in a caring, team-driven culture built on integrity, reliability, agility, and innovation. Position Type: Full Time Pay Rate: $27.50 / Hour Job Schedule: DayTimeMon06:00 AM - 12:30 PMTue06:00 AM - 12:30 PMWed06:00 AM - 12:30 PMThur06:00 AM - 12:30 PMFri06:00 AM - 12:30 PM Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: * Provide customer service to tenants, visitors, and vendors at the front desk by following security-related procedures, site-specific policies, and when appropriate, emergency response activities. * Control access to the building lobby by greeting and screening visitors, verifying identification and/or access credentials, issuing visitor passes, and directing guests according to site procedures. * Answer and route incoming calls, manage visitor and delivery logs, and support administrative front desk tasks such as key control and badge tracking as required by post orders. * Monitor building systems such as cameras and alarm panels as assigned, report irregular activity, and coordinate with property management and/or emergency services when needed. * Respond to incidents and critical situations in a calm, problem-solving manner, complete written reports, and communicate updates to supervisors and on-site personnel. Minimum Requirements: * CPR and/or First Aid certification is preferred. * Alarm panel experience is preferred. * Customer service experience is preferred. * A state, county, or city issued security license is preferred. * Comfortable using a computer or tablet is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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