Security Officer - Welcome Desk Full Time
US-VA-Mc Lean
Allied Universal Services
Req #: 1597714
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Welcome Desk in Mc Lean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a luxury retail location where you will serve as the first point of contact at the front desk, welcoming visitors, managing access, and supporting security-related operations with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and working with a team that values agility, reliability, innovation, and integrity in a people-first culture. Position Type: Full Time Pay Rate: $22.40 / Hour Job Schedule: DayTimeMon12:00 PM - 07:00 PMTue12:00 PM - 07:00 PMWed12:00 PM - 07:00 PMThur12:00 PM - 07:00 PMFri12:00 PM - 07:00 PMSat12:00 PM - 07:00 PM What You'll Do: * Provide customer service to visitors, associates, and/or vendors by carrying out site-specific policies, visitor processing, and front desk support activities at a retail location. * Monitor lobby and entry activity, verify credentials as required, and communicate access procedures in a professional manner to help support security-related operations. * Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and notify site contacts and/or emergency services when appropriate. * Answer phones, greet incoming guests, maintain visitor logs, and complete required reports related to security-related events, concerns, and/or unusual activity. * Help to deter unauthorized access, loss concerns, and/or disruptive behavior through visible front desk presence, observation, and timely communication with store leadership and Allied Universal management. Minimum Requirements: * Being comfortable using a computer or tablet is preferred. * Access control and badge experience is preferred. * Customer service experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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