Security Officer - Shopping Mall Patrol Driver
US-MD-Annapolis
Allied Universal Services
Req #: 1552894
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer - Patrol Driver in Annapolis, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed driving patrol officer at a busy retail mall location, where you will conduct routine vehicle and foot patrols, remain highly visible to help to deter security-related incidents, and support shoppers and tenants with strong communication and customer service. In this agile, reliable, and innovative team, you will put people first, collaborate with others, and represent our commitment to integrity on every shift. Position Type: Full Time Pay Rate: $18.00 / Hour Job Schedule: DayTimeMon11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: * Provide customer service to tenants, shoppers, and/or visitors by following security-related procedures, site-specific policies, and when appropriate, emergency response activities. * Conduct regular and random foot patrols throughout retail common areas, entrances, loading areas, and the exterior perimeter to help to deter unwanted activity and/or policy violations. * Monitor for suspicious behavior, property concerns, and/or maintenance hazards, and communicate observations to site management and/or public services as directed by post orders. * Respond to incidents and critical situations in a calm, problem-solving manner, including verbal de-escalation and coordinating assistance when needed. * Complete detailed reports of daily activities, patrol findings, and incident response; maintain communication with supervisors, tenant contacts, and/or dispatch using site-approved methods. Minimum Requirements: * A valid driver's license is required in accordance with Allied Universal driver policy requirements. * The ability to lift more than 20 lbs is preferred. * Customer service experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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