Security Officer Reception Desk
US-FL-Lake Mary
Allied Universal Services
Req #: 1593753
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Reception Desk in Lake Mary, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and communications location as a Front Desk professional, where you will welcome visitors, manage access and badge activity, and support security-related operations with professionalism and care. In this highly visible role, you will help to deter incidents through strong customer service, clear communication, teamwork, and integrity while representing an agile, reliable, and innovative culture. Position Type: Full Time Pay Rate: $16.19 / Hour Job Schedule: DayTimeMon02:30 PM - 10:30 PMThur02:30 PM - 10:30 PMFri02:30 PM - 10:30 PMSat02:30 PM - 10:30 PMSun02:30 PM - 10:30 PM What You'll Do: * Provide customer service at the front desk by greeting visitors, verifying identification and/or credentials, and following site-specific access procedures for a technology and communications location. * Monitor lobby and reception activity, manage visitor logs and badges, and report unusual incidents or concerns in a calm, problem-solving manner. * Answer phones, assist employees, guests, and vendors with directions and entry questions, and support security-related procedures for deliveries, appointments, and visitor check-in. * Respond to incidents, alarms, and critical situations by following post orders, documenting details, and contacting site contacts and/or emergency services when appropriate. * Support Allied Universal standards and client location policies by maintaining a professional presence at the front desk and helping to deter unauthorized access and/or disruptions. Minimum Requirements: * Access control and badge experience is preferred. * A guard card and/or license is preferred. * Customer service experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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