Security Officer - Operations Monitor
US-AZ-Phoenix
Allied Universal Services
Req #: 1623960
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer - Operations Monitor in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk professional, where you will welcome visitors, manage access and badge activity, monitor alarms and other security-related systems, and support clear communication across the site. This customer-facing role reflects our agile, reliable, and innovative approach, with a caring culture, teamwork, and integrity at the center of every interaction. Position Type: Full Time Pay Rate: $21.00 / Hour Job Schedule: DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM What You'll Do: * Provide customer service to visitors, employees, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a front desk location. * Monitor access to the location by greeting guests, verifying identification and/or credentials, managing visitor sign-in processes, and reporting unusual activity through proper channels. * Answer phones, provide directions, and support front desk operations by maintaining logs, documenting incidents, and communicating clearly with site contacts and Allied Universal leadership. * Respond to incidents and critical situations in a calm, problem-solving manner while following post orders and escalating concerns when needed. * Observe lobby and reception areas for issues that could help to deter unauthorized access and support an orderly environment for everyone entering the location. Minimum Requirements: * Possess supervisory experience. * Alarm panel experience is preferred. * A guard card and/or license is preferred. * Access control and/or badge experience is preferred. * CPR and/or First Aid certification is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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