Security Officer - Lobby Professional
US-CA-San Mateo
Allied Universal Services
Req #: 1591931
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Lobby Concierge in San Mateo, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and media location where you will serve as the front desk presence, greeting visitors, managing access, monitoring activity, and helping to address security-related concerns with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and represent a team that values agility, reliability, innovation, teamwork, and integrity. Position Type: Full Time Pay Rate: $32.16 / Hour Job Schedule: DayTimeTue06:30 AM - 02:30 PMWed06:30 AM - 02:30 PMThur06:30 AM - 02:30 PMFri06:30 AM - 02:30 PMSat06:30 AM - 02:30 PM What You'll Do: * Provide customer service by greeting employees, visitors, and vendors at the front desk, following site-specific procedures and supporting security-related protocols for a technology-focused location. * Monitor lobby activity, manage visitor check-in and check-out processes, verify credentials, and help to deter unauthorized access through attentive front desk presence. * Answer questions, provide directions, and communicate with site contacts regarding deliveries, appointments, access requests, and/or other front desk needs. * Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns through appropriate communication channels when needed. * Complete required logs, reports, and documentation related to visitor activity, incidents, and daily front desk operations in accordance with Allied Universal standards and site expectations. Minimum Requirements: * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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