Security Officer
US-OH-Youngstown
Careers (PNG Apply)
Req #: 122611
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Seeking out opportunities to provide exceptional Customer Service to our guests at all times. * Supporting property promotions and events. * Maintaining highly visible patrols to insure a safe gaming environment. * Assuring quality support to other departments so they may serve our guests more effectively * Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls. * Monitoring gaming floor for minors. * Responding to disturbances, emergencies and alarms in the racino and throughout the property. * Maintaining public order and enforce safety rules. * Performing Bill Validator drops. * Escorting team members, visitors, vendors into sensitive areas with prior approval. * This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. Qualifications: * Able to handle stressful situations dealing with the general public. * Employing tact when dealing with difficult team members, guests or situations. * Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations. * Must possess a valid state issued driver's license. * Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments. * Ability to be flexible, adapt and adjust, as necessary. * Other duties, as needed.
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