Security Officer I
US-IA-Cedar Rapids
careers
Req #: 164396
Type: Full Time Benefits
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Overview: $3000 Sign-on Bonus! A Security Officer is responsible for providing services that seek to create a safe and secure environment for the hospital community. The Security Officer undertakes activities designed to identify, deter, abate, or correct situations; both routine and emergent that are within the scope of responsibility for the department, as they occur on hospital owned or controlled property. Responsibilities: Essential Duties and Responsibilities * The Security Officer is to provide a safe and secure environment for all of UnityPoint Health-St. Luke's Hospital properties. * Provide input in developing security procedures, which address the day to day physical security needs of the hospital. * Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, accurate directions, displays a helpful attitude and answers questions in a cheerful professional manner. * Builds and maintains professional customer relations with patients, visitors, staff and physicians. * Work closely with and maintain good relationships with outside law enforcement agencies. * Patrols the campus grounds and buildings on foot or on mobile patrol in all weather and climate conditions. * Monitors persons accessing St. Luke's property and buildings to determine whether they are present for legitimate reasons. * Communicates daily security on-duty activity to the Emergency Communications Center (ECC) for proper documentation. * May be required to work as a dispatcher in the ECC if needed. Responds to emergency and routine requests for service. * Documents relevant incidents, conducts investigations as appropriate, monitors security cameras and other equipment as directed. * Successful completion of these duties on a regular basis contributes to the UnityPoint Health- St. Luke's Hospital goal of quality patient care, helping to provide for a safe and secure environment for patients, visitors and staff. * Must maintain complete confidentiality of patient/hospital information. Qualifications: * High School Diploma / GED * Valid driver's license when driving any vehicle for work-related reasons. * Writes, reads, comprehends and speaks fluent English * Must possess excellent communication skills * Must be able to work with all customers (associates, patients, physicians, public) * Must be able to perform duties in a multi-task environment with multiple priorities. * Must be able to communicate effectively with people of diverse professional, educational, cultural and lifestyle backgrounds.
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