Security Officer - Front Desk Lobby
US-AZ-Phoenix
Allied Universal Services
Req #: 1537339
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer - Front Desk Greeter in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a front desk post within a financial institution, where you will welcome employees and visitors, verify credentials, issue badges, and manage access control. You will monitor the lobby area, respond to requests, and document security-related activity with clear communication and professionalism. Bring our agile, reliable, and innovative approach to a caring, people-first culture that delivers through teamwork and integrity. Position Type: Full Time Pay Rate: $19.62 / Hour Job Schedule: DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMSat06:00 AM - 06:00 PMSun06:00 AM - 06:00 PM Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: * Provide customer service to clients at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a financial institution location. * Greet and screen visitors, verify identification, issue visitor access credentials, and direct guests to the appropriate destination while following access control requirements. * Monitor lobby activity and front desk systems, document security-related observations, and communicate concerns to site leadership and/or Allied Universal supervision. * Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and coordinating with on-site staff and/or responding authorities as directed by site policy. * Maintain accurate security-related logs and reports, including visitor records, incident documentation, and shift pass-down information, using required tools and/or platforms. Minimum Requirements: * Have 2+ years of security-related experience. * A Guard Card/License is preferred. * Customer service experience is preferred. * Access control and/or badge experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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