Security Officer - Financial Desk Patrol
US-AZ-Phoenix
Allied Universal Services
Req #: 1440286
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Responsibilities: As a Security Officer - Financial Desk Patrol in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions and more . As a Front Desk Security Professional with Allied Universal at a prominent financial institution, you will be the first point of contact for visitors, clients, and employees. Your primary focus will be on providing exceptional customer service while monitoring access to the facility and assisting with badge verification and visitor management. You will help to deter security-related incidents by maintaining a professional presence and staying attentive to your surroundings. This role offers the opportunity to interact with a diverse group of people in a dynamic environment, all while upholding our core values of agility, reliability, and integrity. Join a team that puts people first and values your contribution to creating a welcoming and secure atmosphere. Position Type: Full Time Pay Rate: $19.05 / Hour Job Schedule: DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed10:00 PM - 06:00 AMFri06:00 AM - 02:00 PM What You'll Do: * Use our proprietary scheduling platform to claim open shifts at client sites * Support operations across a range of environments including commercial real estate, healthcare, and education * Receive site-specific training and guidance from experienced teams * Deliver consistent, professional security presence and customer service * Be ready to fill in at short notice when urgent needs arise Responsibilities: * Provide customer service to clients and visitors at the front desk by carrying out security-related procedures, site-specific policies and/or emergency response activities. * Monitor access to the location, verifying identification and credentials of employees, visitors and vendors as required by site protocols. * Respond to incidents and critical situations in a calm, problem-solving manner, following established guidelines for financial institution environments. * Maintain detailed and accurate records of daily activities, incidents and/or unusual occurrences at the front desk. * Assist with visitor management and provide information or directions as needed to guests and employees. * Communicate promptly and professionally with site management, Allied Universal supervisors and local authorities as necessary. * Operate and monitor security-related equipment such as access control systems, CCTV and visitor management technology at the front desk. * Help to deter unauthorized access and/or suspicious behavior through attentive presence and adherence to site procedures. What We're Looking For: * Availability across various days and shifts * Reliability and ability to adapt to different post assignments * A desire to gain broad experience and grow within the company * Interest in transitioning into full-time roles when available Minimum Requirements: * Access control or badge experience is preferred. * Customer service experience is preferred. * A valid guard card or license is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. * Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. * Smart Tools: Access exclusive technology for real-time shift visibility and claiming. * Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. * Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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