Security Officer - Dispatch Operations
US-GA-Savannah
Allied Universal Services
Req #: 1511548
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Switchboard Officer in Savannah, Ga. in an aerospace and defense location, you are crucial for operational efficiency by managing maintenance requests and ensuring timely repairs. Your responsibilities include receiving and processing work order requests. You will create work orders and send work orders to the appropriate service groups. The Switchboard Operator interacts with customers via phone and email and reports all safety and security concerns received immediately to the Global Security Control Center. This position requires technological proficiency, excellent customer service skills, the ability to multitask, and attention to detail. Join Allied Universal, where teamwork, integrity and a people-first approach are at the heart of what we do. Position Type: Full Time Pay Rate: $18.49 / Hour Job Schedule: DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: * Monitor and coordinate communications for security-related activities within the aerospace and defense location. * Receive and dispatch information to appropriate personnel during routine operations and emergency situations. * Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures. * Maintain accurate logs and records of all incoming and outgoing communications and activities. * Provide customer service by assisting visitors, employees, and contractors with security-related inquiries and access procedures. * Support security-related operations by relaying information between field personnel and management as needed. * Work closely with Allied Universal team members to help to deter unauthorized activities and support site-specific policies. * Remain alert to security-related concerns within the location and promptly communicate any unusual or suspicious activity. Minimum Requirements: * Have at least 1 year of law enforcement experience or 2 years of security supervisor or manager experience or 3 years of security-related experience. * Client requires proof of high school diploma or GED. * Be at least 21 years of age. * Access control or badge experience is preferred. * Comfortable using a computer or tablet is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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