Security Officer Dispatch
US-NC-Maiden
Allied Universal Services
Req #: 1594335
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Dispatch in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic technology location, where you will monitor communications, coordinate responses to security-related events, and support daily operations with professionalism and care. In this fast-paced role, you will help maintain situational awareness, document activity, and deliver outstanding customer service while reflecting our values of agility, reliability, innovation, teamwork, and integrity. Position Type: Full Time Pay Rate: $20.50 / Hour Job Schedule: DayTimeThur01:45 PM - 10:15 PMFri01:45 PM - 10:15 PMSat01:45 PM - 10:15 PMSun01:45 PM - 10:15 PM What You'll Do: * Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities at a dynamic technology location. * Monitor phones, radios, alarms, and/or electronic reporting systems to receive calls for service, prioritize security-related concerns, and dispatch appropriate personnel in a calm, problem-solving manner. * Maintain accurate logs, incident details, activity records, and/or dispatch reports, helping to support timely communication and follow-up with site leadership and Allied Universal management. * Coordinate responses to incidents, critical situations, medical calls, and/or after-hours requests by relaying clear information to on-site personnel, first responders, and designated contacts. * Conduct regular and random patrols around the business and perimeter as needed, while helping to identify unusual activity, access issues, and/or conditions that may require a security-related response. Minimum Requirements: * Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree. * CPR and First Aid certification is preferred. * Be comfortable using a computer or tablet, preferred. * Access control and badge experience is preferred. * Alarm panel experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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