Security Officer Dispatch Center - Insurance Company
US-MN-Eden Prairie
Allied Universal Services
Req #: 1574723
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Dispatch Center in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional at a healthcare location, where you will monitor activity, coordinate communications, and help support timely responses to security-related concerns. In this fast-paced role, you will use teamwork, integrity, and strong communication to assist staff, visitors, and onsite personnel while helping maintain an organized and responsive operation. Position Type: Full Time Pay Rate: $22.95 / Hour Job Schedule: DayTimeTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat06:00 AM - 02:00 PM What You'll Do: * Provide customer service to staff, visitors, and vendors by carrying out site-specific procedures, healthcare location policies, and/or appropriate emergency response activities. * Monitor phones, radios, alarms, and other dispatch communications to receive calls for service, prioritize requests, and relay information to onsite personnel in a calm, problem-solving manner. * Document incidents, service requests, and unusual activity in dispatch logs and reports, helping to support timely communication and follow-up with the appropriate contacts. * Coordinate responses to incidents, medical-related calls, and critical situations by directing personnel to the proper location and sharing updates as information becomes available. * Conduct regular and random patrols around the business and perimeter when assigned. Working environments and conditions may vary by location. Minimum Requirements: * A minimum of 2 years of security-related experience is required. * Be at least 21 years of age. * CPR and/or First Aid certification is preferred. * Customer service experience is preferred. * Comfort using a computer or tablet is preferred. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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