Security Officer Communications Desk
US-SD-Sioux Falls
Allied Universal Services
Req #: 1559385
Type: Full Time
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Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Responsibilities: As a Security Officer Communications Desk in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor activity, coordinate responses to security-related events, communicate with on-site teams, and help support smooth daily operations through strong customer service and technology use. Our agile, reliable, and innovative team puts people first, works together, and acts with integrity to deliver outstanding service. Position Type: Full Time Pay Rate: $21.63 / Hour Job Schedule: DayTimeMon02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat04:00 PM - 04:00 AMSun04:00 PM - 04:00 AM What You'll Do: * Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities. * Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and relay information to the appropriate personnel in a calm, problem-solving manner. * Coordinate responses to incidents, access issues, maintenance concerns, and/or critical situations across the location, helping to support timely communication with onsite teams and external responders when needed. * Maintain detailed logs, incident reports, and shift activity records, helping to support awareness of security-related concerns, operational updates, and unusual activity. * Conduct regular and random patrol coordination and status checks around the business and perimeter, while working in environments and conditions that may vary by location. Minimum Requirements: * Have 1+ years of law enforcement experience OR 2+ years of security supervisor/manager experience OR 3+ years of security-related experience. * Alarm panel experience is preferred. * Customer service experience is preferred. * Being comfortable using a computer or tablet is preferred. * X-Ray screening experience is preferred. * Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. * Possess a high school diploma or equivalent. * As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. * Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. * As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * A valid driver's license will be required for driving positions only. Why Join Us: * Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. * Career Growth: Get paid training and access to career growth opportunities. * Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. * Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Qualifications: Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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