Security Intel Analyst

US-CA-Santa Clara

Allied Universal Services

Req #: 1394922
Type: Full Time
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				Overview:

Allied Universal(r), North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Responsibilities:

Allied Universal(r) is hiring an Intel Analyst. The Intelligence Analyst is responsible for monitoring global events, assessing threats, and delivering actionable intelligence to protect customer assets, operations, and brand reputation. This role involves collecting and analyzing open-source data, producing high-quality reports and briefings, and supporting crisis response efforts. The analyst also plays a key role in innovating intelligence processes, integrating emerging technologies like AI/ML, and collaborating with Corporate Security, GSOC, and key stakeholders to enhance situational awareness and decision-making.

This role requires 5+ years of experience and works a typical Monday-Friday 8:00am - 5:00pm, with the exception of some on-call or special service requests.

RESPONSIBILITIES:

* Manage the "intelligence cycle" through the systematic collection, collation, evaluation, interpretation and analysis of information and process this into timely, accurate, and relevant intelligence
* Assure quality of incident and intelligence reports; edit reports prior to committing to the intelligence cycle; evaluate Global Security Operations Center (GSOC) staff intelligence and risk assessment work product and coach and mentor GSOC team to improve overall service to our customer
* Assess intel procedures specific to the GSOC; develop/update guidance documents and processes to eliminate gaps in intelligence gathering and reporting
* Responsible for deciphering, evaluating, and prioritizing information, intelligence, and events in a meaningful way that will aid the business in mitigating risk, exposure, and impacts globally to its people, assets, and brand
* Prepare analyses, assessments, verbal briefs or other products by applying expert judgment and specialized experience in interpreting information and making decisions
* Produce high-quality threat assessments, security alerts, country risk assessments, multi-media presentations and other relevant security and awareness products for dissemination to relevant audiences across the organization as determined by the Intelligence Analyst under the guidelines provided by Senior Management
* Take initiative to develop new intelligence products and reporting methods to address emerging vulnerabilities and streamline internal processes
* Explore and integrate artificial intelligence (AI) and machine learning tools to enhance workflows and drive innovation within the department
* Peer review intelligence products for accuracy, clarity, and relevance
* Enhance the existing intelligence collection plans and priorities; collect information from multiple sources, collate, validate, and document material, evaluate the reliability, accuracy, and credibility of sources, and interpret, analyse, and assess intelligence
* Monitor global events-including civil unrest, natural hazards, geopolitics, and crime-using open-source intelligence platforms to identify risks to customer assets
* Maintain awareness of the international climate and assess its potential impact on operations
* Conduct in-depth research and analysis to support global customer operations and threat mitigation efforts
* Identify and report on emerging threats in operational regions, serving as the analytical focal point for intelligence efforts
* Generate clear, professional intelligence products such as security briefs, threat assessments, and stakeholder reports
* Utilize crisis communication processes to rapidly inform leadership of emerging risks and provide ongoing situational updates
* Deliver timely, actionable insights during incidents that could impact customer operations or brand reputation
* Provide key insights to stakeholders with a focus on clarity, usability, and business impact
* Support Corporate Security, GSOC, and Crisis Management operations as needed
* Deliver exceptional customer service and clear communication in both routine and high-pressure situations

QUALIFICATIONS (MUST HAVE):

* Must possess one of the following:
* Associate's degree in Security Intelligence, Threat Analysis or related field of study
* High School diploma or equivalent with a minimum of seven (7) years of civilian or military intelligence analysis experience

* Minimum of five (5) years of civilian or military intelligence analysis experience
* Fusion Centre/law enforcement/customs/security intelligence/military/commercial intelligence background
* International experience, cultural awareness, and sensitivity
* Strong research, analysis, and critical thinking skills with expertise in open-source intelligence, social media tools, and assessment techniques to identify and evaluate complex threats
* Excellent written, oral, and presentation communication abilities, including report writing and briefing senior stakeholders
* Proficient in Microsoft Office Suite, SharePoint, and other relevant tools for data management and reporting
* Highly organized, detail-oriented, and capable of managing multiple priorities independently or collaboratively across time zones and compressed timelines
* Initiative and business acumen with minimal supervision
* Committed to strong professional ethics, discretion, and trust while challenging routine processes to improve standards and outcomes
* Expansive geopolitical awareness to enhance threat identification and situational understanding

PREFERRED QUALIFICATIONS (NICE TO HAVE):

* Real-time Watch Center or Global Security Operation Center experience
* Analytic experience within the Open-Source Intelligence (OSINT) community, and/or previous experience with the intelligence community, security consulting, or corporate security
* Technical expertise and experience in information gathering from open sources, government or vendor reporting, social media and/or public or private sector partnership networks
* International experience, cultural awareness, and sensitivity

BENEFITS:

* Medical, dental, vision, basic life, AD&D, and disability insurance
* Enrollment in our company's 401(k)plan, subject to eligibility requirements
* Eight paid holidays annually, five sick days, and four personal days
* Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
* Pay Rate: $96,000 / year

PPO # 14417

Qualifications:

Allied Universal(r) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
			
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