Security Ambassador
US-IL-Aurora
Careers (PNG Apply)
Req #: 124973
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests. ESSENTIAL RESPONSIBILITIES - Safeguard assets, guests, and team members - Escort gaming chips, tokens, cash, and other assets to the appropriate personnel - Supervise the end of gaming day drop - Oversee the counting of tokes - Prepare security reports in a timely manner and ensure accurateness and completeness - Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire - Panel, and the Security Vehicle - Demonstrate and follow the emergency procedures of the Security Department - Assist the maintenance department in an emergency condition - Responsible for the proper usage of equipment, i.e. radios, handcuffs, cameras, and ID scanners - Responsible for Alcohol Awareness Initiative and ensures that only Guests over 21 years of age are allowed in the casino - Address any individual not wearing an Illinois Gaming Board Identification Badge found in non-public areas - Escort individuals who have an admitted gaming issue to the dockside IGB Agent - Report suspicious activity - Maintain First Aid/AED certification - Respond to medical emergencies and complete Illness/Injury reports - Promote and lead in our ACES of PENN program to external and internal guests that perpetuate Hollywood Casino's commitment towards quality guest service Qualifications: QUALIFICATION REQUIREMENTS - Must be 21 years of age - High School Diploma or equivalent - Ability to read, write, comprehend, and speak English - Ability to perform basic mathematical operations, including calculating discounts, interest, and commissions and apply to practical situations - Ability to stand for prolonged periods of time - Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs - Must have a valid Illinois Driver's License
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