Seasonal - Return Agent - Palm Beach International Airport
US-FL-West Palm Beach
NationalAlamo US
Req #: 530997
Type: Seasonal Part-Time
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Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Return Agent. The Seasonal Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This position is seasonal and employment will start no earlier than December 1, 2025 and end on or before April 30, 2026. THIS IS A PART TIME SEASONAL POSITION- 25 hours per week Pay for this position is $16.50 /hour This position is located at 2125 BELVEDERE RD. WEST PALM BEACH, FL 33406 Apart from religious observations, must be available to work the schedule below Monday: 12:00pm - 8:00pm Tuesday: OFF Wednesday: OFF Thursday: 12:00pm-8:00pm Friday: OFF Saturday: OFF Sunday: 12:00pm-8:00pm Responsibilities: * Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. * Advise and review rental charges; and provide an accurate receipt to the customer. * Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue. * Inquire about service, satisfaction and document dissatisfaction. * Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. * Use of proper statement to determine if vehicle is being returned with full tank of gas. * Complete a service alert for any mechanical and or body damage communicated by the customers. * Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. * Keep lot organized for ease of access and traffic flow. * Understand the damage loss report reporting procedure. Equal Opportunity Employer/ Disability/Veterans Qualifications: * Must be at least 18 years old * High school diploma or GED equivalent required * Must have at least 1 year prior customer service retail or administrative support experience * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must be able to understand, read, write and speak English * Must be willing to accept $16.50/hour * Apart from religious observations, must be available to work listed schedule * Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays.
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