Seasonal - Return Agent - Palm Beach International Airport
US-FL-West Palm Beach
NationalAlamo US
Req #: 497419
Type: Seasonal Full-Time
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Overview:
We are hiring for seasonal positions that will be from December 1 2024- April 30 2025.
THIS IS A FULL TIME SEASONAL POSITION 40 hours per week
Pay is $16.50 /hr
Apart from religious observations, must be available to work the schedule below
Monday: 12:30pm - 9:00pm
Tuesday: OFF
Wednesday: OFF
Thursday: 12:30pm - 9:00pm
Friday: 12:30pm - 9:00pm
Saturday: 12:30pm - 9:00pm
Sunday: 12:30pm - 9:00pm
Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays.
Responsibilities:
* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
* Advise and review rental charges; and provide an accurate receipt to the customer.
* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
* Inquire about service, satisfaction and document dissatisfaction.
* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
* Use of proper statement to determine if vehicle is being returned with full tank of gas.
* Complete a service alert for any mechanical and or body damage communicated by the customers.
* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
* Keep lot organized for ease of access and traffic flow.
* Understand the damage loss report reporting procedure.
Equal Opportunity Employer/ Disability/Veterans
Qualifications:
* Must be at least 18 years old
* High school diploma or GED equivalent required
* Must have at least 1 year prior customer service retail or administrative support experience
* Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
* No drug or alcohol related conviction on driving record in the past 5 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
* Must be able to understand, read, write and speak English
* Must be willing to accept $16.50/hour
* Apart from religious observations, must be available to work listed schedule
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