Seasonal Lead Server- Elevation Hotel and Spa
US-CO-Mt. Crested Butte
Hourly
Req #: 64645
Type: Full-Time
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Overview: The Lead Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. *Now accepting applications for summer seasonal positions* WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Full-time, Part-time, Evenings, Weekends required Payrate $19.00/hr + Tips Application Deadline June 1st Tenative work dates 6/1/25- 10/6/25 Responsibilities: * Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. * Have a thorough knowledge of menus and current specials in applicable outlets. * Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. * Pre-bus all tables removing soiled dishes after each course. * Be familiar with the operation of the P.O.S system. * Perform cashiering functions by closing checks and preparing end of shift paperwork. * Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. * Ensure that tables and side stands are kept stocked, tidy and clean. * Keep all beverages at least full (coffee, tea, soda, water, and lemonade). * Breakdown trays of soiled dishes and linen in the dishroom according to established standards. * Consistently upsell food, beverage and promotional items to guests. * Receive and deliver food and beverage orders and collect payment. * Ensure overall guest satisfaction. Qualifications: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Flexible and long hours sometimes required. * Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Perform other duties as requested by management. * Maintain a friendly and warm demeanor at all times.
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