Seasonal Administrative Representative - SeaTac Airport
US-WA-Seatac
NationalAlamo US
Req #: 514026
Type: Seasonal Full-Time
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Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. This is a seasonal full time position working approx 40 hours/week with a wage of $22.65 per hour. This positions is located at SeaTac Airport 3150 S 160th St, SeaTac, WA 98188. The seasonal window starts May 2025 and cannot exceed 180 days from your date of hire. Schedule: Sunday: 10am - 6:30pm Monday: Off Tuesday: Off Wednesday:10am - 6:30pm Thursday: 10am - 6:30pm Friday: 10am - 6:30pm Saturday: 10am - 6:30pm or Sunday: 10am - 6:30pm Monday: 10am - 6:30pm Tuesday: 10am - 6:30pm Wednesday: Off Thursday: Off Friday: 10am - 6:30pm Saturday: 10am - 6:30pm Responsibilities: We are hiring now for immediate openings. Responsibilities include: * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * May assist with or perform customer pick-ups in a safe and courteous manner * Notify Management of any known customer problems * Notify Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. required * Must have previous customer service experience * Must have a valid driver's license with no more than 2 civil violations on driving record in the last 3 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re-hired
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