Overview:
To process and stock a variety of quality seafood and seafood-related items in a careful, clean, neat and expedient manner; ensuring that product is fresh and appealingly displayed for our customers while maintaining great customer service.
Starting pay: $15.40 / hour
Responsibilities:
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
* Greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business like-manner.
* Possess good communication skills and ability to conduct and facilitate department meetings.
* Adhere to the company standards of safety, proper food handling practices, sanitation and productivity are achieved.
* Resolve customer complaints to the full satisfaction of the customer.
* Maintain accurate records (service logs, temperature logs, etc.)
* Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
* Answer product questions and offer assistance in finding or suggesting product selection.
* Ensure sales and work area are swept clean, orderly and free from safety hazards; report hazards to management immediately.
* Ensure shelves are clean as they are being restocked.
* Practice proper sanitation procedures.
* Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry.
* Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
* Keep all seafood merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
* Effectively control proper storage limiting shrink and damaged goods.
* Have knowledge of various cuts of seafood.
* Weigh and price cut seafood.
* Stock seafood displays in neat manner.
* Unload seafood delivery and store product in designated area.
* Maintain the freezer, display cases, equipment, and work area to the sanitation standards of the company.
* Prepare and wrap fish, shellfish, live lobsters, and other seafood related products.
* Cut and remove skins from fish.
* Steam live lobsters as requested by customers.
* Follow proper fish handling procedures.
* Answer product questions and offer assistance in finding or suggesting product selection.
* Exercise proper safety practices when lifting or moving products or using equipment.
* Be able to operate and clean department equipment and tools.
Secondary job functions:
* Verify price checks for customers as needed.
* Present favorable impression in dress, personal hygiene and business attitude.
* Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
* Clean walls, fans and drains in meat cooler, display cases and work area.
* Other duties as assigned by management.
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